Support
You’ll Probably Find All The Help You Need In Our Manual
See Raskin ManualQ&A
How do I add files to Raskin?
Just drag the document or folder to the Raskin icon in the Dock.
I have a document deep inside a folder structure where only the outermost folder is shown in Raskin. Do I have to click “Display More” several times?
No. To reveal the document in Raskin, locate the document in Finder or Spotlight and drag it to the Raskin icon in the Dock (or choose Services > Go To Selected Item in Raskin from the Context menu).
Raskin is showing me too much stuff that I never use, can I hide it?
Click either on the Minus buttons positioned top right in every Place or folder or select any items (they can be in multiple folders) and choose Hide Selection from the Selection menu.
It seems like Raskin is using a lot of RAM on my machine?
In fact, in order to boost preview performance, Raskin will automatically use all the available RAM – but with lowest priority. This means it’s instantly available to your other apps again as soon as they need it.
It feels like Raskin doesn’t perform as well as it should on my system. What can I do?
Make sure you are running the latest Version of Raskin. Choose “Software Update” from the main Menu. Otherwise try reducing the number of items on your Raskin Surface by hiding items you don’t use – or try rebuilding the entire Surface from Raskin Preferences.
Can I adjust zooming and panning speed?
Yes, open your Mouse and/or Trackpad System Preferences and adjust the Scrolling speed, this will also adjust the speed of zooming and panning in Raskin.
Why do some documents not preview?
Raskin currently shows previews for all documents that work with the Mac OS X “Quick Look” feature. Try installing more “Quick Look Plugins” to see more document previews.
Your Question
Please write to or select Support from the Raskin Help menu.
What’s New in Raskin?
The Raskin Team is constantly working on new features and other improvements to the application. The Raskin Team is constantly working on new features and other improvements to the application. Check out the Full Change Log to see if your feature request or concern has recently been addressed.
Developers
Easily Tweak Your App for Seamless Zooming
All you have to do is let Raskin know where your open windows and documents link to in the file system. We thank you for supporting Raskin!
How To Integrate Better With Raskin:
Raskin uses the Accessibility API (also known as UI Scripting) to access the URL of the frontmost window/document in your application. In your application, please use: NSWindow - (void)setRepresentedURL:(NSURL *)url of NSWindow to set a proxy icon on your document windows or use: NSDocument - (void)setFileURL:(NSURL *)absoluteURL
The AXAPI will then expose NSAccessibilityDocumentAttribute or AXDocument for Raskin.
How To Integrate Best With Raskin:
To fully integrate with Raskin, use AppleScript to expose the following properties:
- Standard Suite > Class window > Property id: return the CGWindowID of this window
- Standard Suite > Class window > Property document: return the document item
- Standard Suite > Class document > property path: return the full path of the document or
- Standard Suite > Class document > property path: return the URL of the document encoded as file:// string or
- Standard Suite > Class document > property URL: return the URL of the document (using StandardAdditions Internet Suite)
- Or use any other means of providing us with a path or a URL. Most of the Applications we support do it a bit differently. Using System Event > Disk Item, POSIX file, or any other similar class
- To link the Document with a Screenshot, Raskin uses CGWindowID
CGWindowID wid = HIWindowGetCGWindowID([yourNSWindow windowRef]); return wid;
See TextEdit as Example.
Please send us an email when your app is integrated.
Press
Press Contact:
Michael Rosewich
Phone: +41 44 450 6975
Email:
See our latest Press Release and download our Press Kit including Raskin icon and screenshots.
Download Our Press KitCommunity
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Support
See our Support Section with frequently asked questions or read the Raskin Manual below.
